Quality Management
Quality Management System - ISO 9001:2015 Certified
Our Quality Management System is designed to ensure that all products consistently meet the highest standards of excellence. As an ISO9001:2015 organisation , we implement rigorous and comprehensive quality control procedures throughout every stage of the processing workflow, beginning with the careful sourcing of raw materials and extending all the way to the final product distribution phase.
Through structured and ongoing training initiatives, alongside vigilant monitoring of processes, we strive to maintain superior quality consistency at all times.
This dedication to maintaining high standards not only ensures customer satisfaction but also reinforces our unwavering commitment to excellence in tobacco processing and product delivery. By continuously refining our practices and striving for improvement, we aim to exceed expectations in both quality and service.
Awards and Recognition
Tobacco Processors is is the proud winner of the 2024 Zimbabwe Standards Association (SAZ) National Quality Awards (NAQA) Company of the Year and the 1st Runner-up Service of the Year in the Large Enterprise catecory. We were also recognized as the second runner-up in the 2025 SADC Quality Awards (SAQA) Company of the Year - Large Enterprise Category. These accolades underscore our steadfast commitment to delivering quality service and achieving operational excellence.
2024 Winner - Company of the Year
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